So today my Xbox 360 stopped reading game discs, which is great timing because my warranty ran out last month. It costs $100 to get it repaired. I might be slightly more amenable to that if I hadn't just gone through a bunch of shit to find out I'm fucked.
You see the last time I called Microsoft's tech support I gave out an erroneous email address like an idiot. I admit it was my mistake. The problem is my 360's serial number is now already registered in their system under an email that doesn't exist. So I can't register my 360, which is necessary before I can get it repaired.
So I call Microsoft's tech support again. I'm informed by the person on the other end (who is apparently talking at me through a long copper tube and/or from Cybertron) that I need a Microsoft Live ID, or some such bollocks before I can proceed with having my 360 repaired. So I sign up for Hotmail with a sigh, and attempt to sign into Xbox.com with my shiny new username only to be forced to create a new gamertag, and unable to retrieve my old one because it is in use already. Sound familiar? This is after I changed my Xbox Live account to reflect having a Hotmail address rather than one at Yahoo. So in a different browser I proceed to sign in with my old email address (since Xbox.com automatically signs you in forever if you don't tell it not to that very first time) only to find out none of this has helped me in the least. My serial number is still assigned to God knows who, and I can't request a repair.
Okay, deep breath.
I decide to email Microsoft with my problem now so no mistakes about my admittedly cumbersome email address can be made due to me not speaking Hindi, and the other person having a very heavy accent. I type everything out, click send, and am then told my email may not exceed 500 characters. At this point I decide to find out just how much this repair is going to cost me if I ever get that far, and it turns out to be $100. You know what? Fuck it. Even if I had the extra money I wouldn't fork it over to the chumps who can't make a video game console that lasts more than a year so they can send me another one that will most likely brick in a few months.
Now I have to call customer support again to cancel my subscription to Xbox Live before I throw my 360 down a fucking well.
Saturday, February 28, 2009
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